Website Performance Audit

Your website should work harder than you.

A scored performance audit, a prioritized fix list, and a video walkthrough that shows you exactly what's costing you bookings or sales, and what to fix first.

Why it's costing you

Most websites don't fail. They just underperform.

Your site probably isn't broken. It loads, it looks fine, people can find your contact page. But underperforming is its own kind of expensive — every visitor who leaves without booking or buying is a cost you never see on an invoice.

01

No idea what's actually wrong

Something feels off, but without a structured framework, it's guesswork whether the problem is your homepage, your speed, your trust signals, or something else entirely.

02

Generic advice that doesn't fit your site

Most "website tips" articles are written for nobody in particular. A real audit looks at your actual site, not a checklist written for a hypothetical business.

03

DIY fixes with no priority order

Even people who know something's wrong often fix the wrong thing first, spending hours on a low-impact change while the real problem stays live.

04

No visibility into what's driving people away

Bounce rate and time-on-page tell you something's wrong. They don't tell you what.

05

Redesigning without knowing why the old one failed

A full redesign without a diagnosis risks rebuilding the same mistakes in a new template.

06

Nobody watching for it

Once a site is live, most owners don't look at it again until something's clearly broken. Slow performance erosion goes unnoticed for months.

What we Audit

Five (plus one) pillars. One clear picture.

01

Value Proposition and Clarity

Whether a stranger can tell what you do, who it's for, and why you're different within seconds of landing on your homepage.

02

Navigation and User Experience

Whether visitors can find what they need in two clicks or less, on desktop and mobile.

03

Conversion Elements

Your calls to action, contact forms, and booking flow, evaluated for friction at every step.

04

Social Proof and Trust

Testimonials, credentials, and trust signals, and whether they're positioned where they actually influence a decision.

05

Technical Performance

Load speed, mobile responsiveness, and the technical issues that quietly cost you visitors before they even read a word.

06

Ecommerce Storefront

Product pages, cart, and checkout, evaluated for the specific friction points that cost online stores sales. Included with the Ecommerce Audit only.

Who this is for

Right for you if...

Right fit

This works well if you are...

You have a live website and real traffic, but conversions feel lower than they should.
You've made changes before without knowing if they actually helped.
You're deciding between fixing your current site and a full redesign.
You want a second opinion before investing in a rebuild.
You run a service business, professional practice, or Shopify store, on any website platform.

Not the right fit

This is probably not right if...

You don't have a live website yet.
You're looking for a live consultation call rather than a written report.
Your website was launched in the last 30 days and hasn't had time to gather real traffic data.
You want a full redesign, not a diagnosis — go straight to Template Implementation instead.
You're not planning to act on the findings.

Platform note:

The audit itself works on any website platform. If your fixes require rebuilding or ongoing implementation, that work is Squarespace and Shopify only, consistent with the rest of QBD's services.

Web Design Services →

Investment

Two audits. One clear price each.

Website Audit

For Service Businesses & Professional Practices

$350 / One-time

A complete diagnostic of your website, with a clear path forward, not a jargon-heavy report you need us to translate.

5-pillar scored audit
20–40 prioritized fixes, ranked by impact
Loom video walkthrough
Credit toward your next service if booked within 14 days
Get your audit →

Ecommerce Audit

For Shopify & Ecommerce Stores

$500 / One-time

A complete diagnostic of your store, covering both the site experience and the storefront itself, so nothing gets missed between the two.

6-pillar scored audit, including the Shopify bonus pillar
20–40 prioritized fixes, ranked by impact
Loom video walkthrough
Credit toward your next service if booked within 14 days
Get your audit →
Credit toward Template Implementation or a Shopify rebuild if booked within 14 days of your audit.

Process

What happens after you submit.

Step 01

Submit your site

A short form — tell us your goals and concerns.

Step 02

We audit it

Scored against the 5 or 6-pillar framework, prioritized by impact.

Step 03

You get the report

Written summary plus a Loom video walkthrough within 3 business days.

Step 04 — Optional

Review it together

Book a Strategy Call to walk through your results and prioritize next steps with us directly.

Common questions

Straight answers.

A written report with a Loom video walkthrough. You can review it on your own time, at your own pace, and come back to it later. If you'd rather talk it through, you can book a Strategy Call afterward to review it together.
Website Audit uses our 5-pillar framework for service businesses and professional practices. Ecommerce Audit adds a 6th Shopify-specific pillar covering product pages, cart, and checkout.
3 business days from submission.
No. We audit any website platform. Implementation of the fixes we recommend is Squarespace and Shopify only, consistent with the rest of QBD's services.
Your full audit fee is credited toward Template Implementation or a Shopify rebuild if booked within 30 days.
Yes. The Website Audit Checklists (Professional Services, Local Service Businesses, and Ecommerce) let you self-assess for free before investing in the paid audit.
No. All engagements are conducted remotely.