How do you get more leads on your Google Business Profile

Written By
January 11, 2024

You're sailing the digital seas, and your Google Business Profile is your beacon, drawing potential customers to the shores of your business. But for your beacon to work effectively, it needs to shine brightly with complete and accurate information.

When a user stumbles upon your profile, they should find all the information they need at a glance. This includes the basics like your business name, address, and contact information but also extends to your operating hours, website link, and a description of your products or services. Make sure all this information is up-to-date and accurate to provide the best user experience and to avoid confusing or misleading potential customers.

An incomplete or inaccurate profile can be like a flickering lighthouse - it might not guide the ships effectively or, worse, lead them astray. On the other hand, a detailed and accurate profile can significantly increase your credibility, attract more leads, and enhance your chances of conversion.

Show Off with High-Quality Photos

As the saying goes, a picture is worth a thousand words, and when it comes to your Google Business Profile, this couldn't be more accurate. We're visual beings, and nothing grabs our attention more than a captivating image.

Uploading high-quality photos that showcase your business can create a visual appeal and draw more potential leads. Mix it up with images of your products, services, team, or location. And remember, the key here is 'high-quality.' Blurry, low-res images can actually harm your reputation, while sharp, bright photos can create a positive impression and attract more leads.

So, if your profile is a dry text-only affair, it's time to spruce things up. Regularly updating your profile with fresh photos can keep it engaging and attract more eyeballs. Remember, your photos are the virtual storefront of your business - make sure they're inviting enough to draw customers in.

Harness the Power of Reviews

People trust people, and when it comes to choosing a business, nothing influences a customer's decision more than reviews. Good reviews serve as a stamp of approval from your customers, acting as powerful social proof for potential leads.

Encourage your satisfied customers to leave a review on your Google Business Profile. Respond to every review, be it positive or negative. A genuine thank you can reinforce a positive experience, while a respectful and problem-solving response to a negative review can turn an unsatisfied customer into a satisfied one and prevent potential leads from being deterred.

Manage your reviews effectively and regularly, and you'll be surprised at how this can boost your profile's credibility, attract more leads, and increase your conversion rates. In the world of digital business, the power of word-of-mouth can't be underestimated.

Stand Tall with Keyword Optimization

Remember when you were a kid playing hide-and-seek, and you wished you had a giant neon sign pointing to your hiding place so your friends would find you? That's pretty much what keywords do for your Google Business Profile - they help potential leads find you in the digital playground.

Just as you'd optimize your website with relevant keywords, your Google Business Profile should also be infused with them. Include these in your business description and posts in a natural, unforced manner. Keywords can help improve your visibility on Google, leading more potential leads right to your door.

However, be mindful not to stuff your profile with too many keywords. Google's algorithms are pretty sharp and can penalize such practices. The focus should always be on providing valuable, relevant information to your users first. When done right, keyword optimization can be a game-changer in attracting more leads to your Google Business Profile.

Stay Fresh with Regular Updates Using Google Posts

Keeping your Google Business Profile regularly updated is like keeping your shop window attractive and dynamic - it keeps people interested and draws them in. Google Posts is a feature that lets you share updates, events, offers, and more directly on your profile, much like a mini-social media platform.

Regular posts not only keep your profile fresh and engaging, but they can also serve as a direct communication channel with your potential leads. Whether it's a new product announcement, a special offer, or an upcoming event, use Google Posts to keep your audience in the loop and engaged.

However, remember that Google Posts expire after seven days, so it's important to post regularly. Ensure your posts are engaging, provide value, and have a clear call to action. Regular, valuable updates can make your profile more attractive to potential leads and improve your chances of conversion.

Make Your Unique Features Shine with Attributes

Attributes on your Google Business Profile are like the sprinkles on a cupcake - they make it more enticing. They let you highlight unique features of your business, like 'Free Wi-Fi,' 'Wheelchair Accessible,' 'Pet-Friendly,' and more.

These attributes provide additional information to users and can make your business stand out from the competition. They can attract potential leads who are looking for specific features and can significantly increase your chances of conversion.

So, don't shy away from showing off what makes your business unique. Make full use of attributes to add more depth to your Google Business Profile and to attract more leads. After all, who can resist a cupcake with sprinkles?

Connect Directly with Messaging

Connect Directly with Messaging

Getting more leads isn’t always just about visibility or flashy features, sometimes, it's about good old-fashioned communication. And with Google Business Profile's messaging feature, you can have direct one-on-one conversations with your potential leads right from your profile.

When a user sends you a message, it's a clear indication of their interest in your business. Responding promptly and professionally can help turn these interested users into solid leads.

Remember, in the digital world, customers expect quick responses. So, make sure you're ready to respond promptly to any messages you receive. Setting up an auto-reply to acknowledge receipt of the message can be a good idea when you're not able to respond immediately. This can keep potential leads engaged and prevent them from bouncing off to your competitors.

Create an Effective CTA

A call-to-action (CTA) is like a signpost on the highway of your Google Business Profile, guiding your potential leads on what to do next. Whether it's 'Book Now,' 'Call Now,' or 'Visit Website,' an effective CTA can encourage potential leads to take the desired action and move further down the conversion funnel.

Your CTA should be clear, concise, and action-oriented, and it should stand out on your profile. Experiment with different CTAs to see what works best for your business and audience. Remember, a compelling CTA can make all the difference in turning a casual browser into a potential lead.

Regularly Check Your Insights

If your Google Business Profile is your ship, then Insights is your compass, guiding you towards more leads. Google provides a wealth of data through Insights on how customers find and interact with your profile.

Understanding this data can help you refine your strategies and make your profile more attractive to potential leads. For example, if you find that most of your views come from direct searches, it indicates strong brand recognition. However, if most views are from discovery searches, it means your SEO efforts are working well.

Analyzing your Insights regularly can give you a better understanding of what's working and what's not, allowing you to make data-driven decisions and attract more leads.


In conclusion, making your Google Business Profile stand out and attract more leads is a mix of several elements - complete and accurate information, high-quality photos, reviews, keyword optimization, regular updates, unique attributes, direct communication, compelling CTAs, and data analysis. It might seem like a lot, but with consistent efforts and continuous optimization, your Google Business Profile can become a lead-generating powerhouse. So, get started on optimizing your profile today and watch those leads roll in!