Designing website for people with accessibility needs

Written By
January 11, 2024

Welcome to a comprehensive guide on designing websites for people with accessibility needs. In today's digital age, it is essential to ensure that your website is accessible and inclusive for everyone, including individuals with disabilities. By following accessibility guidelines and incorporating inclusive design principles, you can provide a seamless online experience for all users, regardless of their abilities. In this guide, we will explore various aspects of designing accessible websites, share practical tips and best practices, and highlight the importance of inclusivity in serving the Canadian audience.

Understanding Accessibility and Inclusion

Before delving into the details of designing accessible websites, let's first understand the significance of accessibility and inclusion. Accessibility refers to the practice of making digital content, including websites, usable by individuals with disabilities. It involves removing barriers and providing alternative ways for individuals to perceive, navigate, and interact with online content. Inclusion, on the other hand, is about creating an environment where everyone, regardless of their abilities, feels valued, respected, and empowered. By designing websites with accessibility and inclusion in mind, you ensure that all users can access and engage with your content, regardless of their physical or cognitive abilities.

Meeting Accessibility Standards and Guidelines

Designing accessible websites involves adhering to established accessibility standards and guidelines. In Canada, the Web Content Accessibility Guidelines (WCAG) are widely recognized as the industry standard for web accessibility. The WCAG provides a set of guidelines and success criteria for creating accessible web content. By following these guidelines, you can ensure that your website meets the needs of individuals with various disabilities, including visual, hearing, cognitive, and motor impairments. Let's explore some key considerations for designing an accessible website.

  1. Providing Alternative Text for Images: Images play a significant role in web design, but they can present challenges for individuals with visual impairments. By providing alternative text (alt text) for images, you enable screen readers to describe the content of the images to users who cannot see them. Alt text should be concise, descriptive, and convey the purpose or meaning of the image. Additionally, avoid using images as the sole means of conveying important information.
  2. Creating Clear and Descriptive Headings: Using appropriate headings and hierarchical structure is crucial for individuals using screen readers or navigating through your website using keyboard-only access. Headings provide structure and enable users to skim and navigate the content easily. Ensure that your headings are properly marked up with HTML tags (e.g., h1, h2, h3) and use descriptive text that accurately represents the section or topic it introduces.
  3. Implementing Keyboard Accessibility: Not all users can interact with websites using a mouse or other pointing devices. Some individuals rely on keyboards or assistive technologies that emulate keyboard inputs. To accommodate such users, ensure that all interactive elements, including links, buttons, and form fields, are keyboard accessible. Users should be able to navigate and interact with your website using the Tab key and other keyboard shortcuts.
  4. Designing with Color Contrast in Mind: Consider the readability of your content by ensuring sufficient color contrast between the text and background. This is particularly important for users with visual impairments or color blindness. Use color contrast evaluation tools to check if your color combinations meet the WCAG guidelines. Providing a high level of color contrast enhances the legibility of your content and improves the overall user experience.
  5. Offering Captions and Transcripts for Multimedia: Multimedia elements, such as videos and audio files, should be made accessible to individuals with hearing impairments. Provide closed captions or subtitles for videos and transcripts for audio content. These alternatives enable users to understand the information being conveyed, even if they cannot hear the audio. Additionally, provide controls to allow users to pause, play, or adjust the volume of multimedia content.
  6. Designing with Responsive and Mobile Accessibility: With the increasing use of mobile devices, it is essential to ensure that your website is responsive and accessible on different screen sizes. Responsive design ensures that your content adapts and displays properly on various devices, including smartphones and tablets. Consider the layout, font size, and interactive elements to ensure a seamless experience for all users, regardless of the device they are using.
  7. Providing Alternative Navigation Options: Offer alternative navigation options to accommodate individuals with different abilities and preferences. For example, include skip navigation links that allow users to bypass repetitive elements and jump directly to the main content. Implement breadcrumb trails to provide context and orientation within your website. Consider incorporating site maps or search functionality to assist users in finding the information they need quickly and easily.
  8. Ensuring Form Accessibility: Forms are an essential part of many websites, but they can be challenging for individuals with disabilities. Ensure that your forms are accessible by using clear labels and instructions, providing error messages in a helpful and understandable format, and allowing users to navigate and complete the forms using a keyboard alone. Additionally, consider incorporating form validation to help users catch errors and provide feedback.
  9. Testing and User Feedback: Testing your website for accessibility is a crucial step in the design process. Conduct regular accessibility audits and usability tests to identify and address any barriers or usability issues. Seek feedback from individuals with disabilities and incorporate their insights and suggestions into your design improvements. Accessibility is an ongoing effort, so make it a priority to regularly assess and improve the accessibility of your website.
  10. Educating Your Team and Raising Awareness: Building a culture of accessibility and inclusion starts with educating your team members about the importance of designing accessible websites. Encourage them to consider accessibility from the initial stages of the design process and provide training and resources to enhance their knowledge. By raising awareness and fostering a mindset of inclusivity, you can create a collective commitment to accessibility within your organization.


Designing websites for people with accessibility needs is not only a legal requirement but also a moral and business imperative. By ensuring that your website is accessible and inclusive, you can provide a seamless online experience for all users, including the Canadian audience. Implementing accessibility guidelines, following best practices, and considering the diverse needs of individuals with disabilities can significantly enhance your website's usability, reach, and impact. Let's work together to create a digital landscape that is accessible, inclusive, and empowers every user to fully engage with online content.